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Find answers about BukuPay Soundbox, account setup, payments, and disbursement in the Philippines.

Common Questions

The daily subscription is ₱15/day and is charged once per day only when your total daily transactions reach at least ₱50.
Disbursement is processed twice daily at 12:00 noon and 10:00 PM PHT, including weekends and holidays, to your pre-registered bank account.
Minimum disbursement is ₱50 after deductions (MDR where applicable and daily subscription fee if charged). If the net amount is below ₱50, it stays pending until eligible.

Settlement is supported to the following banks and e-wallets:

  • Asia United Bank Corporation
  • Bank of China
  • BDO Unibank, Inc.
  • Bank of the Philippine Islands / BPI Family
  • BPI Direct BanKo
  • Cebuana Lhuillier Rural Bank, Inc
  • China Banking Corporation
  • China Bank Savings, Inc.
  • CIMB Philippines, Inc.
  • City Savings Bank Inc.
  • Cantilan Bank Inc.
  • Philippine Bank of Communications
  • CTBC Bank (Philippines) Corporation
  • Community Rural Bank of Romblon, Inc.
  • Development Bank of the Philippines
  • Dumaguete City Development Bank
  • DCPay (Coins.ph)
  • Dungganon Bank (A Rural Bank), Inc.
  • Easy Pay Global EMI Corp
  • East West Rural Bank
  • Equicom Savings Bank, Inc.
  • East West Banking Corporation
  • GrabPay
  • GoTyme Bank Corporation
  • GCash G-Xchange, Inc.
  • The Hong Kong and Shanghai Banking Corporation Limited, Philippine Branch
  • MariBank Philippines, Inc.
  • Lulu Financial Services
  • Malayan Bank Savings and Mortgage Bank, Inc.
  • Maybank Philippines, Inc.
  • Metropolitan Bank and Trust Company
  • Bangko Mabuhay (A Rural Bank), Inc.
  • BDO Network Bank
  • Bank of Commerce
  • Maya Philippines, Inc.
  • Philippine Digital Asset Exchange
  • Philippine Savings Bank
  • PhilTrust Bank
  • Philippine Veterans Bank
  • Philippine Business Bank
  • PPS-PEPP Financial Services Corporation
  • Producers Savings Bank Corporation
  • Queen City Development Bank, Inc.
  • RANG-AY BANK A Rural Bank Inc
  • Rizal Commercial Banking Corporation
  • Robinsons Bank Corporation
  • Bayanihan Bank Inc.
  • Camalig Bank, Inc. (A Rural Bank)
  • Rural Bank of Guinobatan, Inc.
  • Standard Chartered Bank
  • Security Bank Corporation
  • Sterling Bank of Asia, Inc., A Savings Bank
  • Tayocash Inc.
  • Land Bank of The Philippines
  • Wise Pilipinas, Inc.
  • Union Bank of the Philippines
  • UCPB Savings Bank Inc.
  • UnoBank Inc.
  • Union Digital Bank
  • USSC Money Services, Inc
  • Wealth Development Bank Corporation

If payment went through but no voice alert played, check these first:

  • Confirm transaction appears in BukuPay app history
  • Check Soundbox power and signal strength
  • Restart the Soundbox and test another payment

If still unresolved, contact support via the BukuPay app and share payment reference details.

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BukuPay Mobile App

Download BukuPay on your preferred app store to get started.

How it works

  1. Tap your preferred store button
  2. Install BukuPay on your device
  3. Open the app and complete your registration